slatvip Privacy Policy

1. Introduction

1.1 slatvip is committed to protecting the privacy and personal data of all players and users of the slatvip platform. This Policy sets out the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, and the rights available to you as a data subject under Philippine law.

1.2 This Policy applies to all personal data collected through the slatvip website at slatvip.org, including data collected during account registration, gameplay, payment processing, customer support interactions, and any other use of the slatvip platform.

1.3 This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference.

1.4 This Policy was last updated on January 1, 2026. We encourage you to review this page periodically to stay informed about how slatvip handles your personal data.

2. Data Controller

2.1 For the purposes of the Philippine Data Privacy Act of 2012, slatvip is the data controller responsible for the personal data collected through the slatvip platform.

2.2 If you have any questions or concerns about how slatvip processes your personal data, or if you wish to exercise any of your rights as a data subject, please contact our Data Protection Officer (DPO) using the contact details provided in Section 16 of this Policy.

3. Personal Data We Collect

3.1 slatvip collects the following categories of personal data from players and users of the platform:

3.1 Identity and Contact Data

• Full legal name;
• Date of birth;
• Gender;
• Philippine mobile number;
• Email address;
• Residential address (city, province).

3.2 Identity Verification Data (KYC)

• Government-issued Philippine ID (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS ID, Voter's ID);
• Proof of address documents;
• Selfie or photograph for identity verification purposes;
• Proof of payment method ownership where required.

3.3 Financial Data

• GCash or PayMaya mobile number;
• Bank account details (account name and number) for BPI, BDO, or Metrobank withdrawals;
• Transaction history, including deposits, withdrawals, and bet records.

3.4 Technical and Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration and pages visited;
• Game activity logs, including games played, bets placed, and outcomes;
• Login timestamps and access logs;
• Cookie and tracking data as described in Section 8.

3.5 Communications Data

• Records of your communications with slatvip customer support, including live chat transcripts and email correspondence;
• Feedback, complaints, and survey responses submitted to slatvip.

4. How We Collect Your Data

4.1 slatvip collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access and use the slatvip platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment data from GCash, PayMaya, BPI, BDO, and Metrobank in connection with your transactions.

5. How We Use Your Personal Data

5.1 slatvip uses your personal data for the following purposes:

5.2 slatvip will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

6. Legal Basis for Processing

6.1 slatvip processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and delivery of gaming services;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, and responsible gaming obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Sharing Your Personal Data

7.1 slatvip does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, to process your deposits and withdrawals;
• KYC and AML service providers: Third-party identity verification and compliance screening providers engaged by slatvip;
• Game software providers: Licensed game developers whose games are available on the slatvip platform, to the extent necessary to deliver gameplay;
• IT and hosting providers: Cloud infrastructure and technology service providers who host and maintain the slatvip platform under strict data processing agreements;
• Regulatory and law enforcement authorities: Philippine government agencies, including the National Privacy Commission (NPC) and relevant gaming regulators, where required by law or court order;
• Professional advisers: Legal, accounting, and auditing firms engaged by slatvip, subject to professional confidentiality obligations.

7.2 All third parties with whom slatvip shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than those specified by slatvip.

8. Cookies and Tracking Technologies

8.1 slatvip uses cookies and similar tracking technologies on the slatvip platform. Cookies are small text files placed on your device that help us recognise you, remember your preferences, and improve your experience on the platform.

8.2 slatvip uses the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login status to improve your experience.
• Analytics cookies: Collect anonymised data about how players use the platform to help us improve our services. Used only with your consent.
• Marketing cookies: Used to deliver relevant promotional content. Used only with your explicit consent.

8.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the slatvip platform.

9. Data Retention

9.1 slatvip retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.

9.2 In general, slatvip applies the following retention periods:

• Account and identity data: retained for the duration of your account and for a minimum of 5 years following account closure, in compliance with Philippine AML regulations;
• Transaction records: retained for a minimum of 5 years from the date of the transaction;
• Customer support records: retained for 3 years from the date of the interaction;
• Marketing consent records: retained until you withdraw consent and for 1 year thereafter.

9.3 Where personal data is no longer required, slatvip will securely delete or anonymise it in accordance with our data retention procedures.

10. Data Security

10.1 slatvip implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the slatvip platform;
• Encryption of sensitive data at rest, including financial and identity data;
• Role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of the slatvip platform;
• Staff training on data protection and information security practices.

10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, slatvip will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act of 2012.

11. Your Rights as a Data Subject

11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by slatvip:

• Right to be informed: The right to be informed about how your personal data is collected and processed, as set out in this Policy;
• Right of access: The right to request a copy of the personal data slatvip holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object: The right to object to certain types of processing, including direct marketing;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to withdraw consent: The right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.

11.2 To exercise any of these rights, please contact slatvip's Data Protection Officer using the contact details in Section 16. slatvip will respond to all data subject requests within 15 business days of receipt.

11.3 If you are not satisfied with slatvip's response to your data subject request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

12. Children's Privacy

12.1 The slatvip platform is strictly intended for individuals who are 21 years of age or older. slatvip does not knowingly collect personal data from individuals under the age of 21.

12.2 If slatvip becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the slatvip platform, please contact our support team immediately.

13. Third-Party Links

13.1 The slatvip platform does not contain links to third-party websites. This Policy applies solely to personal data collected through the slatvip platform at slatvip.org.

14. Changes to This Privacy Policy

14.1 slatvip reserves the right to update or amend this Privacy Policy at any time. When material changes are made, slatvip will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

14.2 The updated Policy will be published on this page with a revised "Last Updated" date. Your continued use of the slatvip platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

14.3 If you do not agree to any changes to this Policy, you must cease using the slatvip platform and may request the closure of your account by contacting support.

15. Governing Law

15.1 This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

15.2 Any dispute arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts of the Philippines and, where applicable, the National Privacy Commission.

16. Contact Us

16.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by slatvip, please contact our Data Protection Officer:

16.2 slatvip aims to respond to all privacy-related enquiries within 5 business days. For formal data subject requests, we will respond within 15 business days as required by the Data Privacy Act of 2012.